What are the Trends of AI Technology Towards HCM?
Keywords:
AI, HCM, HRM, technologyAbstract
This research aims to identify research trends regarding Artificial Intelligence (AI) technology towards Human Capital Management (HCM). Research on AI technology for HCM was rare, while the phenomenon indicates more companies were implementing HCM. Still, it has not been utilized as a research object, especially in strategic HRM. The purpose of this research is to identify AI technology trends in HCM with 6 Research Questions (RQ). The research design is a quantitative approach, and the research method is a Systematic Literature Review (SLR). Data using Crossref database with criteria: 1) the type of data used in the form of journal-article, and proceeding-article, 2) the keywords used were “AI technology, Human Capital Management” for 2020-2024, and 3) restrictions were made only on searching articles using English. Searching data using Publish and Perish. Data analysis using VOSviewer, and analysis techniques are descriptive statistics. The research results indicates: RQ1) over 5 years, there were 685 articles related to AI technology towards HCM, RQ2) Journal of Human Capital was a journal that published the most articles (30 articles); RQ3) the publisher which published the most articles was Elsevier (44 articles); RQ4) the authors who were active in researching AI technology towards HCM (Belchich, Pratama, Palahusynets, Kwiecień ), each of whom has published 2 articles; RQ5) an article written by Haldorai et al. in 2022 was the most cited (170 citations); RQ6a) the network visualization indicates there were 4 clusters; RQ6b) article titles with AI technology towards HCM in yellow were related to the keywords human resources management, adoption, artificial intelligence, employee engagement, competitive advantage, selection, collaboration; and RQc) the density visualization indicates the highest weight was capital, while the others had quite low weights, although there was still a faint yellow color. The findings of this research provide implications: 1) expanding the theory of HCM by incorporating AI technology (theoretical implications); 2) providing a basis for developing more targeted research methods for studying AI technology in HCM (implications for future research); and 3) assisting organizations in enhancing performance and strategic decision-making in HRM (practical implications).
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